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Number of Programs: 4

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  • Business and Bagels: How to Increase Sales with One Word - Customer-centric (March 2018)

    Dates:

    March 14, 2018.  8:00 am - 9:15 am.

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

    Description:

    Today’s firms face increased competition and pressure to deliver sales and profits.  Many firms are seeking strategies to get the customer more involved in the sales process, thus reducing the time and energy by companies to generate sales. While this may produce beneficial short-term benefits, what are the long-term effects on customer retention?  This session identifies ways to connect with our current customers to satisfy their needs, increase loyalty, generate positive word of mouth, and ultimately increase sales, profits, and increase our customer base.

  • Master of Science in Management, Strategy and Leadership Program (Online)

    Location:

    Online

    Description:

    This online master of science program is built on the latest thinking in management, strategy and leadership. The curriculum incorporates useful and practical knowledge balanced across key components of leadership excellence: human resource management and development, team and organizational leadership, and strategic management. This program was designed by top management researchers from the AACSB-accredited Broad College of Business who are dedicated to challenging students to develop forward-thinking solutions to some of the most important issues impacting organizations. The program consists of 15 five-week courses, which can be completed completely online in 20 months.

  • Power, Influence and Negotiation (November 2017)

    Dates:

    November 1 - 2, 2017.  8:30 am - 5:00 pm

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI, 48910

    Description:

    This highly interactive two-day program is designed to improve your understanding and ability to master the skill of negotiation and enhance the competitive position of your organization by drawing on the latest research in negotiation, influence and decision-making. You will gain expertise in diagnosing negotiation situations, knowing what strategies to apply in that given situation, maximizing power position, creating opportunities for joint gains, and developing trade-offs that lead to mutually beneficial agreements. The feedback and discussion sessions following each case will reinforce our newly acquired skills.

  • Professional Certificate in Change Management (Online)

    Dates:

    Ongoing - online

    Location:

    Online

    Description:

    Taught by MSU’s master’s-level faculty, two eight-week online courses focus on the opportunities presented by change as well as the proper timing for implementation. They reveal best practices for change management, including gaining support from the workforce, reshaping organizational culture, overcoming politics, and mobilizing individuals and teams to complete initiatives. You’ll take two required courses in succession - Leadership Effectiveness and Strategic Change Leadership - and earn 7 Continuing Education Units (3.5 CEUs per course).

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