Process Mapping and Analysis (October 2018)

Description:

Process mapping is a simple yet powerful method of looking beyond functional activities and rediscovering your core processes.  Process maps enable you to peel away the complexity of your organizational structure (and internal politics) and focus on the processes that are truly the heart of your business.Properly used, process maps can change your entire approach to business process management…and greatly reduce the cost of your operations by eliminating as much as 50% of the steps in most processes as well as the root causes of systemic quality problems. This practical, how-to-do-it seminar will arm you with the knowledge you need to analyze the way your organization really operates, to identify opportunities for dramatic improvement and to implement process changes that will have immediate impact on quality, customer service, productivity and financial performance.

Dates:

October 15 - 16, 2018. 9:00 am - 4:30 pm

Location:

The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

Audience:

Business managers, analysts

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