Business Process Management Certificate Series (March - May 2019)


Michigan State University’s Business Process Management Certificate is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge.  Via three classroom modules, it provides tools and techniques you need to transform operations to reduce costs, slash service and/or cycle times, increase capacity and provide a better customer experience.  This certificate series also includes three e-learning modules that deliver traditional process improvement knowledge (Lean, Six Sigma) and cutting edge BPM techniques.


March 5 - May 10, 2019

  • Online modules: Essentials of BPM (live): March 5, 7, and 12, 2019 (2 hours each)
  • Classroom modules: March 19-20, April 10-11, and May 9-10, 2019


This program takes place both online and in a classroom. (Classroom modules: James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI 48910)


Business managers and executives

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