Business Process Management Certificate Series (September - November 2018)


Michigan State University’s Business Process Management Certificate is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge.  Via three classroom modules, it provides tools and techniques you need to transform operations to reduce costs, slash service and/or cycle times, increase capacity and provide a better customer experience.  This certificate series also includes three e-learning modules that deliver traditional process improvement knowledge (Lean, Six Sigma) and cutting edge BPM techniques.


March 20 - June 7, 2018  

  • Online modules: Essentials of BPM (live): September 25, 26, 27, 2018 (2 hours each)
  • Classroom modules: October 15-16, November 13-14, and December 13-14,  2018


This program takes place both online and in a classroom. (Classroom modules: James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI 48910)


Business managers and executives

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