Process Redesign For Financial Services (April 2019)


To survive and grow today, financial service companies must design business processes that engage customers/members and deliver service value that differentiates your organization from the competition.

This seminar will arm you with process redesign tools and a roadmap to determine which process and technology changes will have the most impact on customer/member satisfaction, retention and service quality.  Act now.  Enroll a team of key leaders today.


April 12, 2019.  9:00 am - 4:30 pm


The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910


Financial services leaders

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