Evolving Role Of The Process Manager (March 2019)


Evolving Role of the Process Manager addresses the challenge of enterprise process management from both the organizational and personal perspective.  It delivers skills and techniques needed to make process excellence a sustainable asset.  In this seminar, you will learn how to:

  • Create the management architecture to manage across silos
  • Identify core processes and the measures you will use to manage them
  • Coordinate cross-functional efforts to focus on strategic objectives and customer satisfaction
  • Launch strategic process optimization and redesign projects
  • Align technology investments with business process realities
  • Facilitate cross-functional understanding of process management necessities


March 21, 2019.  9:00 am - 4:30 pm


The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910


You will benefit from this program if you are a:

  • Process Manager, Process Owner or Process Leader
  • Senior manager who needs to optimize cross-functional collaboration and performance
  • Enterprise IT professional or consultant
  • Change agent
  • Emerging leader in a process-focused organization
  • Business Analyst or Project Manager
  • Manager who needs to work across silos to improve customer satisfaction
  • Professional who is pursuing CBPP certification from the ABPMP

For more information:

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