Evolving Role Of The Process Manager (October 2018)

Description:

Evolving Role of the Process Manager addresses the challenge of enterprise process management from both the organizational and personal perspective.  It delivers skills and techniques needed to make process excellence a sustainable asset.  In this seminar, you will learn how to:

  • Create the management architecture to manage across silos
  • Identify core processes and the measures you will use to manage them
  • Coordinate cross-functional efforts to focus on strategic objectives and customer satisfaction
  • Launch strategic process optimization and redesign projects
  • Align technology investments with business process realities
  • Facilitate cross-functional understanding of process management necessities

Dates:

October 18, 2018.  9:00 am - 4:30 pm

Location:

The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

Audience:

You will benefit from this program if you are a:

  • Process Manager, Process Owner or Process Leader
  • Senior manager who needs to optimize cross-functional collaboration and performance
  • Enterprise IT professional or consultant
  • Change agent
  • Emerging leader in a process-focused organization
  • Business Analyst or Project Manager
  • Manager who needs to work across silos to improve customer satisfaction
  • Professional who is pursuing CBPP certification from the ABPMP

For more information:

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