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Number of Programs: 25

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  • ADA In the Workplace - Joint Management of Disability Programs

    Description:

    In the spirit of comprehensive coverage, the Americans with Disabilities Act is often ambiguous, making the opportunity for conflict within the workplace high. ADA in the Workplace - Joint Management of Disability Programs provides participants with a set of tools that enables them to anticipate and mediate conflicts before they become disputes. The Americans with Disabilities Act (ADA) provides a mechanism for protecting qualified disabled individuals from discriminatory actions on the part of employers with 15 or more employees.

  • Business and Bagels: How to Increase Sales with One Word ~ Customer-centric (April 2018)

    Dates:

    April 11, 2018.  8:00 am - 9:15 am.

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

    Description:

    This session will identify ways to connect with current customers to satisfy their needs, increase loyalty, generate positive word of mouth, and ultimately increase sales, profits, and increase your customer base.

  • Business and Bagels: Managing Across Generations (May 2018)

    Dates:

    May 16, 2018.  8:00 am - 9:15 am

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

    Description:

    Today’s workforce includes five generations: Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z.  Each generation has a distinct culture, bringing positive attributes and skills to the workplace.  Understanding and appreciating what each generation offers as employees and contributors to the organization can elevate your ability to manage and lead.  This session will focus on how to utilize generational differences to achieve more effective management, successful teamwork, positive morale and high performance.

  • Business Management Institute III: General Manager/Chief Operating Officer (2017 - 2018)

    Dates:

    Please see the website below

    Location:

    Kellogg Hotel and Conference Center, Michigan State University Campus, East Lansing, MI.

    Description:

    MSU's School of Hospitality Business and Club Managers Association of America offers Business Management Institute III. The one-week seminar teaches participants the use of technology in country clubs, accounting and financial controls, training procedures, quality leadership, team building, change management, marketing, conducting a board meeting, and leadership. Participants must register with the Club Managers Association of America to enroll in this course.

  • Employment Law Update Workshop (June 2018)

    Dates:

    June 22, 2018

    Location:

    East Lansing Marriott at University Place, 300 M.A.C. Avenue, East Lansing, MI 48823

    Description:

    This course will focus on current and emerging legal issues affecting human resources professionals. Employment Law Update has been developed for HR professionals who want to stay current in workplace law and for those who want to manage risk and maintain organizational compliance. In this time-saving program, you will learn to navigate recent statutory and judicial developments that have an impact on human resources management.

  • Executive Development Training Programs

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI, 48910.

    Description:

    The Eli Broad Graduate School of Management offers leading-edge, non-credit programs that bring measurable, long-term value to organizations by leveraging skill-intensive operations learning with strategic leadership development. In open enrollment programs and in customized programs, participants master the best, cutting-edge skills that will have an immediate impact on improving operational excellence in their organizations. At the same time, participants gain leadership perspectives and techniques they need to maximize those new skills, ultimately developing each person's potential to make strategic change happen throughout the organization. There is a wide range of open enrollment programs to address the most pressing business challenges:

    • Business Strategy, Leadership and Change Management.
    • Marketing and New Product Development.
    • Financial Management and Control.
    • Supply Chain Management.
    • Business Tools & Techniques.

    Or you can partner with our faculty experts to develop your own customized program.

  • Exploring and Designing Workplace Teams Workshop

    Description:

    MSU's Union Management Initiatives offers a wide range of open-enrollment workshops and site-specific interventions.  Exploring and Designing Workplace Teams assists labor and management participants in increasing the knowledge and skills they need to build a strong foundation for teams. Unionized organizations have a unique opportunity to improve organizational performance through the joint design, implementation, and oversight of workplace teams. With labor and management participating fully and equally in the process, the organization creates a base for achieving results greater than might be achieved through a unilateral approach.

  • Finance for the Non-Financial Manager (April 2018)

    Dates:

    April 12, 2018.  8:30 am - 5:00 pm

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, MI, 48910

    Description:

    This one-day program is designed to provide participants with hands-on experience in how to use and interpret financial data. Through the use of lectures and exercises the participants will be introduced to and gain an understanding of standard techniques of practical financial management. These techniques are then used in a case setting to identify issues and factors to help improve decision-making.

  • Human Resources Executive Education

    Location:

    423 S. Kedzie Hall, MSU, East Lansing, MI, 48824.

    Description:

    Human Resources Executive Education (HREE) provides continuing education programs for human resources, labor relations, and management professionals. It conducts open enrollment and on-site programs in every state and the District of Columbia. Seminars are led by instructors chosen for their professional knowledge, theoretical expertise and extensive practical experience. Seminars are usually limited to 30 participants to stimulate networking and a more personal learning environment. All programs can be adapted for in-house supervisory training and can be customized to an organization's specific needs. Custom course program topics include:

    • Core supervisory skills (e.g., employment law basics, retention, discipline and discharge, and change management);
    • Leadership skills;
    • Equal Employment Opportunity, Affirmative Action, Workplace Diversity;
    • Creating an Harassment-Free Workplace;
    • Administering the Family and Medical Leave Act;
    • Facilitating Organizational Change;
    • Administering the Labor Contract; and
    • Negotiating the Labor Contract.

    In addition, HREE offers the following workshops:

    • Certified Human Resource Specialist;
    • Certified Labor Relations Professional; and
    • Preparing For and Negotiating the Labor Contract.
  • Improving the Effectiveness of Joint Labor-Management Relationships Workshop

    Description:

    This two-day interactive workshop is designed to assist organizations in improving the functioning of their current labor-management relationship and, where desired, strengthen the foundation on which a range of joint labor-management initiatives might be built. The program engages labor and management in a process in which they assess their readiness and capability to work more effectively together, construct a vision of their future relationship that they can each commit to, and identify the barriers that they must address to improve the effectiveness of their relationship.

  • Leadership Through Communication Excellence And Critical Conversations (October 2018)

    Dates:

    October 17 - 18, 2018.  8:30 am - 5:00 pm

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

    Description:

    Effective communication is a critical skill all leaders and managers need to develop.  What is your communication style and how can it influence your effectiveness as a leader?  How do you build your credibility and manage difficult conversations through communication?  This highly interactive two-day program will help you discover your leadership communication style and learn how to lead more successfully through communication.  The skills and strategies you will gain from this program will provide the tools to empower you to enhance your leadership presence and communication effectiveness.

  • Lean Healthcare: Transforming Processes to Deliver Patient Value (June 2018)

    Dates:

    June 5, 2018.  9:00 am - 4:30 pm

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

    Description:

    The Lean methodology is tailor made to address today’s operational challenges.  Lean provides your team with tools that highlight the sources of process inefficiency, data collection techniques to quantify the magnitude of opportunities, and a problem-solving that methodology promotes engagement and data-driven decision making in any healthcare organization, regardless of size or specialty.

    This seminar will utilize a real world health care example (MRI Utilization at a Children’s Hospital) to demonstrate the fundamentals of Lean Healthcare and provide a framework you can adapt in your healthcare organization.

  • Managing in a Unionized Organization (March, June, August 2018)

    Dates:

    • March 8-9, 2018: Embassy Suites by Hilton Pittsburgh-Downtown, 535 Smithfield Street, Pittsburgh, PA 15222
    • June 7-8, 2018: DoubleTree by Hilton San Diego Downtown,1646 Front Street, San Diego, CA 92101
    • August 9-10, 2018: East Lansing Marriott, 300 M.A.C. Avenue, East Lansing, MI 48823

    Description:

    Through this course, you will learn to administer the labor contract, manage grievances, and prepare for arbitration. To effectively manage in a Unionized Organization, leaders must be dedicated to successful contract administration, effective management of the grievance process, and preparedness for arbitration.

  • Managing Organizational Change: How To Gain Organization-Wide Ownership For New Solutions (June 2018)

    Dates:

    June 8, 2018. 9:00 am - 4:30 pm.

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

    Description:

    Constant improvements in technology and process capabilities coupled with increasing customer demands continue to redefine the nature of the workplace.  Implementing solutions typically requires both technical and behavioral change.  While technical challenges can, of course, be daunting, dealing with the human aspects of change is far and away the more difficult challenge.  This workshop will address critical behavioral change management concepts, and arm you with the strategies and tools that will help you manage change at both the organization and individual level.

    Think about all the situations within a typical organization in which change management is required.  Organizational redesign often forces role and responsibility shifts that can be very difficult for staff to accept.  Cross-functional improvement projects usually result in changes that make some departments apparent “winners” and others apparent “losers.”  On a more micro level, fear of change can undermind brainstorming and problem-solving meetings.  In short: The techniques learned in this course have broad application in your workplace.

  • Maximizing Sales Team Performance: Transitioning from Individual Contributor to Sales Team Leader (May 2018)

    Dates:

    May 2 - 3, 2018.  9:00 am - 4:00 pm

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, MI, 48910

    Description:

    A large percentage of sales supervisors and managers are promoted from within the ranks of the sales force.  However, the competencies required for thriving in a managerial capacity and for driving sales team success are different than that required to be an effective individual sales performer. This program is designed to build the skills that sales managers need to maximize organizational performance.

  • Measuring & Improving Processes: How to Create Better Member/Customer Experiences and Build Long-Term Relationships (May 2018)

    Dates:

    May 1 - 2, 2018.  9:00 am - 4:30 pm

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI 48910

    Description:

    This seminar will arm you with tools and strategies that are fundamental to Six Sigma and other proven performance improvement methodologies.  You will learn how to 1) Identify customer requirements; 2) Measure process performance; 3) Determine root cause of business challenges; 4) Deploy process improvement strategies.

     

  • Negotiating Labor/Management Agreements for Competitive Advantage (April, July, September 2018)

    Dates:

    • April 16 - 18, 2018: East Lansing Marriott at University Place, 300 M.A.C. Avenue, East Lansing, MI 48823
    • July 18 - 20, 2018: Embassy Suites by Hilton, Alexandria Old Town, 1900 Diagonal Road, Alexandria, VA 22314
    • September 5 - 7, 2018: East Lansing Marriott at University Place, 300 M.A.C. Avenue, East Lansing, MI 48823

    Description:

    The primary objective of this program is to develop highly effective negotiators who can add value by crafting agreements that facilitate a positive and productive workplace. It has been designed to prepare you to think strategically about how your negotiation strategy aligns with, and best supports, your business and organizational plans. It has also been designed to give you an in-depth, contemporary understanding of how to conduct negotiations effectively.

  • Nursing Home Administration Courses (2017 - 2018)

    Dates:

    Classes run from 9:00 am - 4:00 pm each Saturday.

    • Unit 1:  September 9 - October 14, 2017
    • Unit 2:  October 21 - December 2, 2017
    • Unit 3:  January 6 - February 10 , 2018
    • Unit 4:  February 17 - March 24, 2018

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, MI 48910

    Description:

    The Nursing Home Administration Program offers 144 clock-hours of instruction in four units, each involving Saturday sessions. To complete the program, participants must attend 128 clock hours (90%) and pass a comprehensive final exam for each unit.

    •     Unit 1 covers leadership, labor and management contracts, affirmative action, wages, legal    issues, HIPPA
    •     Unit 2 covers aging process, gerontology and geriatric infection control, nutrition, pharmacy.
    •     Unit 3 covers General and States Rules/Regulations for Dietary Services in Long Term Care Facilities, medicare, fire safety.
    •     Unit 4 covers accounting and budget, recreational, medicaid, and insurance.
  • Organizational Climate Assessment Workshop

    Location:

    This customized education and training program can be provided on site at your location.

    Description:

    Organizational Climate Assessment is a joint labor-management employee opinion survey and problem-solving process. Employee opinions are a barometer of an organization's health and can be used to identify issues that can drain morale, productivity, quality, and competitiveness. Survey results can be used in a structured problem-solving process to foster constructive organizational change. PIERS facilitates a structured process to identify and resolve workplace issues and to implement changes to improve organizational functioning. PIERS staff work with a steering committee comprised of labor and management leadership within the organization to design a survey and problem-solving process tailored to the specific needs of the organization and the workforce.

  • Process Transformation: Improving and Innovating Performance (June 2018)

    Dates:

    June 6 - 7, 2018.  9:00 am - 4:30 pm.

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI 48910

    Description:

    This seminar will arm you classic process improvement skills (SPC, Lean, Six Sigma) and creative redesign techniques so you are able to deliver both continuous improvement and breakthrough solutions for your organization.

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