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Number of Programs: 28

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  • Advanced Master Certificate in Integrated Supply Chain Management (Online)

    Dates:

    Ongoing

    Location:

    Online

    Description:

    The Advanced Master Certificate in Integrated Supply Chain Management provides the knowledge of leading global research faculty, case studies, real-world strategies and examples, as well as networking opportunities to help you master all facets of integrated supply chain management. The essential tools and techniques you’ll gain will take your supply chain management skills and knowledge to a higher level. They’ll also lay the foundation as you start your intensive exploration with Supply Chain Management I & II, then progress through  each eight-week focus course building on your knowledge and proficiency as you complete the program.  There are five courses in this program.

  • Business and Bagels: Customer Delight--Going Beyond Expectations (April 2020)

    Dates:

    April 21, 2020. 7:30 am - 9:15 am

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI  48910

    Description:

    Companies that seek to meet only the basic needs of their customers are quickly becoming a thing of the past. They’re being replaced by companies that go above and beyond for their customers, providing what MiRan Kim, associate professor in The School of Hospitality Business in the Broad College, calls “customer delight.” Creating customer delight all starts with the company’s employees. Happy employees will make happy customers. A business committing to its employees will lead to employees that are committed to customers. Come learn how you can improve satisfaction within your organization by delighting your internal and external customers.

  • Business And Bagels: Daring Leadership (February 2020)

    Dates:

    February 19, 2020. 7:30 am - 9:15 am

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

    Description:

    To build courage in teams and organizations, daring leaders have to cultivate a culture in which brave work, tough conversations, and whole hearts are the expectation. Courage is how leaders behave and show up in difficult situations, which ultimately strengthens care and connection between leaders and their team members. Daring leadership is a collection of four skill sets that are teachable, observable, and measurable: Rumbling with Vulnerability, Living into our Values, Braving Trust, and Learning to Rise. When it comes to encouraging their people to bring their whole selves to work, daring leaders must set an example through encouraging courage, vulnerability, and failure in the workplace.

    In this session of Business and Bagels, Lisa Laughman, a Certified Daring Way™ Facilitator, will provide transformational learning experiences based on the shame resilience research of Brené Brown, Ph.D.

  • Business and Bagels: Leveraging Social Media to Build Brand Loyalty (May 2020)

    Dates:

    May 20, 2020

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI 48910

    Description:

    Tapping into your social media market and communicating with followers is no longer an option – it is a requirement. Aggressively cultivating customers on Facebook, Twitter, Instagram and other social media platforms is a critical way to create loyal customers and brand followers who continue to purchase your products and services and act as your brand ambassadors. In this session, Dr. Nguyen will use industry best practices and findings from academic research to illustrate important strategies to leverage social media to build brand loyalty.

  • Business and Bagels: Steps to Create a Human-Centered, Inclusive Supply Chain (January 2020)

    Dates:

    January 21, 2020. 7:30 am - 9: 15 am.

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI 48910

    Description:

    The session will be presented by Sriram Narayanan, Ph.D., Kesseler Family Endowed Faculty Fellowship in Supply Chain Management

  • Business and Bagels: Strategic Message Development (March 2020)

    Dates:

    March 18, 2020. 7:30 am - 9:15 am.

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

    Description:

    The effectiveness of corporate messages can be enhanced by careful, research-informed development. Jason Archer, director of the Strategic Communication Online Master’s Program at MSU, will walk through ways to make messages strategic and effective using the MSU StratCom program as a case study. This session provides a model for designing effective communication, along with ideas about topics such as conducting effective stakeholder analysis, setting outcome parameters, designing messages and engaging your audience. Archer will talk about wins and challenges, giving attendees tactical approaches to apply to their own organizations.

  • Business Management Institute III: General Manager/Chief Operating Officer (2020)

    Dates:

    • March 30 - April 3, 2020
    • September 14-18, 2020
    • October 5-9, 2020

    Location:

    Kellogg Hotel and Conference Center, Michigan State University Campus, East Lansing, MI.

    Description:

    BMI General Manager/Chief Operating Officer introduces and expounds upon the GM/COO Concept. Learn how to operate your club as a business and be perceived as its leader. Understand the responsibilities and characteristics of a true GM/COO and review the competency areas required for you to achieve the success you desire.

  • Business Process Management Certificate Series (March - May 2020)

    Dates:

    • Module 1: March 17 - 18, 2020, 9 a.m. – 4:30 p.m. each day
    • Module 2: April 15 – 16, 2020, 9 a.m. – 4:30 p.m. each day
    • Module 3: May 20 – 21, 2020,  9 a.m. – 4:30 p.m. each day

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI 48910)

    Description:

    In order to meet the needs of a changing business environment, the Eli Broad College of Business is offering a certificate series in BPM. Through three classroom modules, this series provides tools and techniques needed to transform business operations. This certificate program will teach participants how to reduce costs, optimize profits, increase capacity, slash service times, provide a better customer experience, and compete through effective process management.

    Broad College’s Business Process Management Certificate is compatible with the Association of Business Process Management Professionals’ (ABPMP) Comprehensive Body of Knowledge.

  • Critical Thinking Skills in Business (October 2020)

    Dates:

    October 7 - 8, 2020.  8:30 am - 5:00 pm

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, MI, 48910

    Description:

    Developing a culture of critical thinking produces many organizational benefits, including increase change agility, more effective strategy implementation, fewer wasted resources, and higher levels of employee engagement. Critical Thinking in Business enables managers to recognize instinctive thinking, avoid common thinking pitfalls, and navigate “group think.” The program also discusses “ingenious thinking,” which is used by successful innovators, scientists, strategists, and Nobel Prize winners.

    By attending this program, participants will be able to utilize effective problem solving and decision making. By maximizing critical thinking and reasoning, individuals will enhance their most important resource and the ultimate competitive advantage — their minds.

  • CXM (Customer Experience Management) Professional Development Series (February, March 2020)

    Dates:

    • Lansing Cohort: February 11 - 13, 2020. 8:00 am - 5:00 pm
    • Troy Cohort: March 10 - 12, 2020. 8:00 am - 5:00 pm

    Location:

    • Lansing Cohort: February 11 - 13, 2020: The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910
    • Troy Cohort: March 10 - 12, 2020: MSU Management Education Center, 811 West Square Lake Road, Troy, Michigan, 48908

    Description:

    Great customer experiences add to the perceived value of a product, deepen the commitment to a brand, and create repeat business. Poor experiences send consumers to the competition. The CXM Professional Development Series breaks down the customer experience management process into six modules that can be taken individually or in sequence to be awarded the Customer Experience Management Certificate. This series is designed to provide participants with practical insights and the tools necessary to address what is quickly becoming an imperative for success in today’s competitive business world—effectively designing and managing the customer experience.

    Cohorts are offered in Lansing and Troy, Michigan.

  • Effective Communication in the Municipal Environment Program (Online, Self-paced, 2020)

    Dates:

    January 1 - December 31,  2020

    Location:

    Online

    Description:

    This self-paced, online program consists of five lessons that focus on the full range of knowledge and skills needed to communicate within the municipal environment.  Upon registration, you will receive a sixty-page self-study document and notes to tell you which sections to read with detailed instructions on how to complete the program requirements.

    The self-study program helps those who work in or interact with local government to understand the most efficient and effective way to communicate in their working environment. Many of our participants have indicated the need for a program that helps them communicate with their associates at work, with elected and full time local government representatives and officials and with concerned citizens within their communities.

    The self-study document, compiled by an MSU specialist who has immense experience working in the municipal field, is written in the style of a fictional narrative. This narrative is designed to make the learning experience highly practical, as it considers how an administration can improve communications internally and with citizens. It is based on a city, the mayor, elected officials, full time officers and employees with a focus on utilities supervision.

    The program and therefore the narrative is divided into five sections or lessons, and after completion of each section, you will complete an online multiple-choice examination to test your learning.

  • Executive Development Training Programs

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI, 48910.

    Description:

    The Eli Broad Graduate School of Management offers leading-edge, non-credit programs that bring measurable, long-term value to organizations by leveraging skill-intensive operations learning with strategic leadership development. In open enrollment programs and in customized programs, participants master the best, cutting-edge skills that will have an immediate impact on improving operational excellence in their organizations. At the same time, participants gain leadership perspectives and techniques they need to maximize those new skills, ultimately developing each person's potential to make strategic change happen throughout the organization. There is a wide range of open enrollment programs to address the most pressing business challenges:

    • Business Strategy, Leadership and Change Management.
    • Marketing and New Product Development.
    • Financial Management and Control.
    • Supply Chain Management.
    • Business Tools & Techniques.

    Or you can partner with our faculty experts to develop your own customized program.

  • Executive Leadership for Women: Strategies to Enhance Success-Modules 1 and 2 (October 2020)

    Dates:

    • October 1-2, 2020  -- Module 1
    • October 27-28, 2020  -- Module 2

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI, 48910

    Description:

    The most successful women have vision, fortitude, and the ability to work in competitive environments without compromising their unique traits and skill sets. Research shows that companies with a higher percentage of women in top management also experience a higher Return on Equity and Return on Sales. This program provides critical information and leadership insights designed to help high-potential women improve performance and productivity within their unique business environments. Based on both proven research and the personal experiences of senior executives, the program develops individualized action plans and engages organizational superiors to help support implementation. This program will also create a unique network of colleagues with similar experiences to help support future growth and development.

  • Finance For Executives (September 2020)

    Dates:

    September 15 - 16, 2020.  8:30 am - 5:00 pm

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

    Description:

    This two-day program is targeted at senior managers who are interested in expanding their knowledge of finance and the role of financial choices and financial metrics in strategic decision-making and value-creation.  The program assumes the participant has a rudimentary knowledge of finance similar to what is covered in the Broad College's Finance for the Non-Financial Manager one-day seminar.  This program will focus on several different themes including the use of financial metrics to identify areas of operational excellence and under-performance and the role of financial information in making large strategic decisions such as expanding, downsizing, and organizational restructuring.  In addition, the use of financial metrics in firms' compensation and incentive systems to guide organizations towards value maximizing decisions will be covered. Lastly, the various fundraising vehicles available to firms and the costs and benefits of different financing strategies with regard to value creation and default risk will be reviewed during the program.  Several real world cases will be used to illustrate and explore these issues a variety of different corporate settings.

  • Healthcare Leadership Academy: Business Strategy For A Changing Landscape-Modules 1 and 2 (March, April 2020)

    Dates:

    • Module 1:  March 2 - 3, 2020
    • Module 2:  March 30 - April 1, 2020

    Location:

    The James B. Henry Center for Executive Development, 3535 Forest Rd, Lansing, Michigan, 48910

    Description:

    Participants in this program will gain skill mastery related to critical thinking in an HRO, strategic communication, influence, and coaching team members, as well as developing knowledge of finance, lean principles, and innovation. Medical providers face unique, industry-specific challenges on a daily basis. Decisions have implications for staff morale, financial solvency, and most importantly, patient outcomes. Using a mixture of evidence-based practices from healthcare and business, this academy helps emerging and existing leaders excel in a complex, dynamic healthcare environment.

  • HR Analytics (August 2019)

    Dates:

    August 6, 2019

    Location:

    East Lansing Marriott, 300 M.A.C. Avenue, East Lansing, MI 48823
     

    Description:

    Understanding and using data is the future foundation of making important HR decisions. Attending this workshop will prepare participants to:

    • Take data you already have and turn it into decision-making reports without having to buy new software or use outside consultants
    • Provide essential insights to your company that can only come from data analytics
    • Understand your employees' age and experience allowing you to better predict when they are going to leave or retire
    • Develop a recruitment strategy based upon a thorough knowledge of your current talent and future talent needs
    • Train your current workforce to be ready for opportunities when they develop, creating a path of progression and increased retention
    • Position your HR department as a strategic partner, using hard data to help make important decisions
  • Leadership Through Communication Excellence And Critical Conversations (November 2020)

    Dates:

    November 18 - 19, 2020. 8:30 am - 5:00 pm.

    Location:

    James B. Henry Center for Executive Development, 3535 Forest Road, Lansing, MI 48910

    Description:

    Effective communication is a critical skill that all leaders and managers need to master. Offered though the Broad College of Business, Leadership Through Communication Excellence and Critical Conversations is a two-day interactive program designed to help participants foster business discussions that matter. The relationship between leadership presence and communication effectiveness is explored, as is the art of having difficult conversations.

    Using interactive sessions and research-based presentations, participants will discover and develop their own communication styles. Participants will leave with strategies to maintain their leadership credibility, tools to navigate important conversations, and the ability to build stronger business relationships.

  • Maintenance Management In The Water/Wastewater Field (Online, Self-paced, 2020)

    Dates:

    January 1 - December 31, 2020

    Location:

    Online

    Description:

    This self-paced, online program consists of five lessons that focus on the management of a maintenance department, program or function within the water/wastewater industry.  Upon registration, you will receive two textbooks specific to maintenance management and a guide to tell you which chapters and sections to read and much additional material to refer to, with detailed instructions on how to complete the program requirements.

  • Management Education Center (Troy, MI)

    Location:

    811 W. Square Lake Road, Troy, MI, 48098.

    Description:

    MSU's Management Education Center is a professional conference, training, and educational facility used primarily for management education and organizational development by business, labor, government, and trade associations. Facilities include a 400-seat auditorium, two 110-seat ampitheaters, four flexible-configuration break-out rooms, three dining rooms, as well as a patio and mezzanine great for receptions and display areas. Roughly 20 percent of its activities involve the Advanced Management Program (Executive MBA) and other executive programs sponsored by The Eli Broad College of Business and The Eli Broad Graduate School of Management. The other 80 percent of the Center’s activities involve corporate and business programs outside the University.

  • Master Certificate in Business Leadership and Management (Online)

    Dates:

    Ongoing

    Location:

    Online

    Description:

    This three-course online certificate program from Michigan State University equips you with an arsenal of valuable new skills and credentials that will help you impact the strategic direction of your organization. You’ll tap into the knowledge and experience of the university’s leading global research faculty, the same instructors who teach master’s level courses on campus. You’ll also explore case studies and networking opportunities, and practice applying real-world, career-enhancing strategies.  You’ll take three required eight-week courses in succession - Strategic Leadership, Strategic Decision Making and Strategic Management - and earn 10.5 Continuing Education Units (3.5 CEUs per course). These courses cover everything from business models to decision making techniques to corporate value creation. Each course builds upon the last, developing a comprehensive skill set that moves business strategies from the “idea stage” to “big picture” implementation.

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